We are a licensed telecommunications carrier, operating our own network backbone across Australia and New Zealand. We specialise in Connectivity, Voice and Mobile and Cyber Security solutions.
We interconnect with all major carriers for last mile connectivity, including NBNCo, Telstra, Optus, Vocus, TPG and more. Our own high-performance, business-only data and voice network enables us to provide the best performance and availability guarantees at highly competitive rates.
Our expert-driven advisory and premier customer support continues to set us apart in the industry. Working with some of Australia’s largest corporations across the banking, finance, government, health, retail, and technology sectors, we understand the impact that system downtime, security or latency issues have on your business.
Our world-class team of engineers and communications specialists safeguard your business from experiencing unnecessary and ongoing technical issues 24/7. This dedication to exceptional customer service is reflected in our Technical Support CSAT and Service Delivery NPS scores of above 95%.
Whether we’re delivering services such as Internet connectivity, managed firewalls, mobile sim cards and cloud connectivity or comprehensive end-to-end solutions like fully managed WAN and UCaaS, we deliver services specific to your business’ requirements with unparalleled expertise and efficiency – saving you time, money, and resources.
Cyber security is critical to us and our customers, and as such we have invested significant resources into maintaining ISO27001 information security accreditation, providing peace of mind that our customers’ networks and their information are in good hands.
We are committed to maintaining high ethical standards in all our operations. We have a diverse and inclusive culture and are one of the few Australian technology companies with a gender-balanced staff ratio. We are dedicated to supporting important causes such as the Children’s Medical Research Institute.
Our IP/MPLS core network is built using best of breed Juniper and Cisco platforms leveraging self healing and path optimisation technologies for the highest availability and resilience. We operate over 15 core points of presence throughout Australia and New Zealand, complete with diverse backbone connections between all capitals, ensuring the highest fault tolerance and lowest latencies for our customers.
Our current upstream transit providers include Telstra Global, Optus, Spark NZ as well as Cloudflare DDoS mitigation, ensuring our customers are interconnected into the biggest networks in the region backed with market leading security. We also participate on Equinix IX, IX Australia, Edge IX and Mega IX peering platforms nationally to bring popular content at the lowest latencies possible to our customers.